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KEJIE TECHNOLOGY CO., LTD.
Home > Customer Care

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  • 95%+

    Customer retention rate

  • 20000+

    Corporate Customers

  • 26+

    26 years of brand management

  • 100%

    Customer Centricity

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Pre-sales service:

Professional sales staff provide customers with customized solutions tailored to their needs.

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After-sales service:

Regular maintenance, upkeep, and inspection are performed on products to ensure that their performance and quality are always in optimal condition.

KEJIE Technology also conducts periodic follow-ups to promptly address any issues users may encounter and continuously improve our services.

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Technical Support Services:

1. KEJIE Technology assists users in developing solutions or addressing technical challenges encountered during CNC machining and provides timely and effective technical support at any time.

2. When the purchased machine tools reach a certain number, on-site services can be provided to provide users with more efficient and efficient on-site technical guidance.

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Sample Service:

We provide sample services, allowing customers to gain a more intuitive understanding and assessment of the equipment's performance and suitability.

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Sufficient inventory management ensures worry-free support for after-sales service.

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KEJIE Technology has a dedicated training team, with full-time instructors providing training courses to help you improve productivity and create value.

The training primarily focuses on the practical operation of Jiatech machine tools, programming, setup, and daily maintenance.

KEJIE Technology can also design targeted training courses based on the specific characteristics of the products you purchase, ensuring that you can quickly begin production after the training period.

Technical training

 Machine Tool Hands-On Training
Machine Tool Hands-On Training
Programming training
Programming training
Machine Tool Daily Maintenance Training
Machine Tool Daily Maintenance Training
Machine Tool Knowledge Training
Machine Tool Knowledge Training

Contact us

Regardless of whether you require general advice or specific support, we are happy to help you.

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